"Carol’s extensive and varied experience in leading schools was what led us to call her; her keen ability to see the big picture, communicate how we should prioritize our efforts, and define measurable outcomes is why I’m so thankful we hired Carol. 

Wanting to hit the ground running in the new school year, our timing left us with a very short time frame to show her where we were and where we wanted to be. As she observed, asked questions, and got a true sense of our school, she immediately began to make intuitive sense of how to create an efficient plan. Clear goals were made with aggressive yet realistic outcomes. We were looking for help creating efficient and effective processes - she delivered that, along with unique insight into how to handle differences in personalities and culture dynamics. 

We now know we couldn’t have seen what Carol saw, nor could we have gone on another year without making the changes she helped us make. She communicated progress, stayed within budget and helped us tremendously. Thank you, Carol"

Jennifer Schiller
Executive Director, Laura Jeffrey Academy
October 4, 2015

"As an organization focused on increasing racial diversity in the field of marketing and advertising we have many different stakeholders we are working with which can be challenging. We are accountable to schools, students, volunteers, CEO's and funders. In the process of doing the work, the staff of The BrandLab needs to be comfortable in the uncomfortable and trust that each team member is working to achieve the mission of the organization.  Members of the team must know that we may not approach the work in the same manner but that we are all coming at it with the right intent.  

I asked Carol to come in and help our team develop a strong message when folks ask why we do what we do. Carol asked me many questions and listened deeply to what we at The BrandLab were wrestling with. She helped me to see that what we needed was something else. We needed to restore the trust we, the team, have in one another. She skillfully facilitated a restorative circle that energized and reminded our team of the importance of our work. She made us all remember our humanity and the joy we feel about working in collaboration with one another to achieve our common goal.  Carol was fierce and soft at the same time. She has a gift of putting everyone at ease- no matter your view point or cultural background. She showed our team that the trust we have in one another is real and that with a little extra time and attention we can have it at the front of every interaction we have with one another."

Ellen Walthour
Executive Director, The BrandLab
October, 2016